Crystal Clear
Accident Management

Been in an accident that wasn't your fault? We handle everything — like-for-like replacement vehicles in 24 hours, BSI approved repairs, and full claim settlement. At zero cost to you.

Call 020 3355 9786
No cost to youNCB protected24hr replacement vehicleBSI approved repairs

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2,500+

Claims Settled

No Upfront Costs

Protected NCB

Like-for-Like Vehicles

BSI Approved Repairers

Why Choose Us

Why Use Us Instead of Your Insurer?

Going through your own insurer after a non-fault accident can cost you money, your no-claims bonus, and weeks of hassle.

Excess payment
Nothing to pay - zero excess
Pay up to £500+ excess
No-claims bonus
Fully protected
May be affected
Replacement vehicle
Like-for-like vehicle in 24 hours
Basic courtesy car
Dedicated handler
One dedicated specialist
Call centre rotation
Repair quality
BSI approved repairers
Insurer's choice of repairer
Speed of service
Fast, proactive service
Weeks of delays
Simple Process

How It Works

Four simple steps from accident to resolution. We handle everything so you don't have to.

1

Report Your Accident

Call us or fill out the form. We'll gather the details and get your claim started right away.

2

Get a Replacement Vehicle

We'll arrange a like-for-like replacement vehicle within 24 hours so you can carry on with your life.

3

BSI Approved Repairs

Your vehicle goes to a BSI approved repairer. We manage the whole process for you.

4

Claim Settled

We handle all negotiations with the at-fault insurer. You get your vehicle back, hassle-free.

Testimonials

What Our Clients Say

Real experiences from people we've helped get back on the road.

“After my accident, I was dreading the claims process. Clarity Claims made it so easy. Had a replacement car within 24 hours and my car was repaired to perfection. Couldn't recommend them more!”

J

James L.

Birmingham

“I was worried about losing my no-claims bonus, but they explained everything clearly. My NCB was fully protected, I paid nothing, and my dedicated handler kept me updated throughout.”

A

Amira K.

Manchester

“Brilliant service from start to finish. They sorted everything with the other driver's insurer, got my car repaired, and I didn't have to pay a penny. Far better than going through my own insurer.”

T

Tom R.

London

“I was rear-ended at a roundabout and had no idea what to do. Clarity Claims took over completely. Replacement vehicle the next day, repairs sorted, claim settled. Absolute lifesavers!”

S

Sarah M.

London

FAQ

Frequently Asked Questions

Everything you need to know about making a non-fault claim.

Will using Clarity Claims affect my no-claims bonus?
No. Because we claim against the at-fault driver's insurer, not yours, your no-claims bonus remains completely unaffected.
Do I have to pay anything?
Not a penny. All costs are recovered from the at-fault party's insurer. There are no upfront costs, no excess, and no hidden fees.
Why shouldn't I just go through my own insurer?
When you claim through your own insurer, you may have to pay an excess, risk your NCB, and could receive a lower-spec courtesy car. We handle everything at no cost to you, with a like-for-like replacement vehicle within 24 hours.
How quickly can I get a replacement vehicle?
In most cases, we can arrange a like-for-like replacement vehicle within 24 hours of your initial call.
What if the accident was partly my fault?
If liability is unclear or shared, we'll discuss your options. In many split-liability cases, we can still assist. Give us a call and we'll assess your situation.
How long does the whole process take?
Most claims are settled within a few weeks, though complex cases can take longer. You'll have a dedicated handler keeping you informed at every stage.
Are your repairers certified?
Yes. We work exclusively with BSI approved repairers to ensure the highest quality repairs to manufacturer standards. If you have a preferred repairer, let us know and we'll do our best to accommodate.
What information do I need to make a claim?
We'll need the basics: details of the accident, the other driver's information (if available), your vehicle details, and photos if you have them. Don't worry if you're missing something - we'll guide you through it.

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